About Us

Auto Insurance, ICBC Autoplan by Solve Insurance Services Inc., Kelowna, BC

Dennis Macleod, President

Why Choose Us

Care, Community and Customer Service Oriented

Thriving in a busy, forward-thinking environment and having engaged, experienced staff who are empowered and supportive for all our clients Insurance and Investment needs. Our agents can strategically analyze coverage and identify exposure, ensuring thorough and accurate processing of policy documentation, meeting tight deadlines and our clients’ priorities.

We provide exceptional and prompt service, available in office or via phone, email and online AUTOPLAN renewal service to accommodate our changing times.

Melanie Lind, Office Manager

You Can Put Your Trust In Us

We offer our clients friendly, professional service with convenient hours making it easy to do business with us.

Our agency focuses on annual reviews with each client and our agents are specialized in key areas of coverage. We combine that with an active marketing campaign and client referral system for profitable growth.

Our staff will continually upgrade their skills through classes, correspondence, seminars, and company training using the latest technology to produce quality documents.

We are environmentally conscious and offer paperless delivery and online services through ICBC and personal products.

Our offices focus on professionalism and knowledge sharing to encourage a team atmosphere.

All transactions will occur in relationship with what is right and true as our standard for our activities. Customer confidentiality is highly regarded.

Cari Howe, Associate Insurance Advisor

With a successful and gratifying 16+ years in the Insurance Industry I look forward to forming a relationship, discovering your unique needs and providing you an Amazing Customer Experience while assisting you with your Insurance, be it Home, Auto or Travel. In my spare time you will find me riding my bike or enjoying the lakes and beaches in the area. I love to travel and have been to many wonderful places exploring and discovering different cultures.

Jasmine Ostopowich, Associate Insurance Advisor

Coming from an Insurance family with roots in Kelowna and Alberta, Jasmine obtained her General License in 2009 and her Level 2 license in 2014. She joined our team in the spring of 2020 with a wealth of knowledge, hit the ground running and is now our ICBC Champion. Jasmine is a happiness enthusiast who loves exploring the Okanagan and all it has to offer (adventure suggestions are always welcomed). Jasmine thrives off knowledge and finding solutions; two things that are ever present in Insurance. What she enjoys most about this industry is creating, building and maintaining relationships with her clients to make sure their insurance needs are met and their questions answered. Although you can find Jasmine at our West Kelowna location (most days), she floats between all of our offices and is also able to help you by phone or email.

Katie Owen, Associate Insurance Advisor

Katie has been with The Co-operators as an Associate Insurance Advisor since July of 2019 and has enjoyed her experience in Auto, Travel, Home and Farm insurance. Her favorite thing about her position is meeting new people and cultivating relationships with her clients. Katie believes customer service is key and always strives to provide the best advice and experience for everyone she deals with. As an avid skier and hiker, Katie loves all the Okanagan has to offer and is proud to call this beautiful place home!

Shirley Bonderoff, Associate Insurance Advisor

Having been in the insurance industry for over 30 years, Shirley has assisted many clients with their different insurance needs. This industry presents many unique challenges, and having the opportunity to work through them has been very rewarding for her.

Shallin Jamil, Associate Insurance Advisor

Shallin is an honest, friendly and outgoing person who works hard to make a difference in how you get insurance. She strongly believes in creating relationships with her clients to ensure all their insurance needs are met. Shallin currently provides speedy service in Auto, Home and Travel insurance.

Andrew Johnson , Associate Insurance Advisor

Andrew comes to us most recently from The Cooperator’s in North Vancouver and had been active in the Insurance industry since 2016. Previously, Andrew enjoyed a career as a Certified Chef and was originally born in Ontario and schooled in North Yorkshire, England. Andrew served in The Royal Air Force Regiment for 12 years and is our most decorated employee. We are happy to have Andrew on our team and you will be as well, as he is eager to gain your trust as your advisor.

Daryan Dube, Associate Insurance Advisor

Daryan received his General License and joined our team in 2020 as an ICBC representative. Daryan enjoys the constant learning that comes along with the insurance industry. He has recently added Home, Condo, Seasonal and Tenant insurance to his portfolio. When not serving our West Kelowna clients, Daryan can be found fishing, and although he isn’t likely to share his secret spots he always has a Netflix recommendation. Daryan is a friendly and thorough person who prides himself in taking the time to assess your needs and how to best meet them.

Anju Kiran, Associate Insurance Advisor

Anju began representing The Co‑operators in June 2017. In that time, she has acquired her General Insurance Licence and obtained accreditation in Home, Travel and Auto insurance. Anju specializes in Premier Insurance for her clients at our West Kelowna location. She believes in great customer service and finding the best option for her clients.

Tom Jensen, Associate Insurance Advisor

Thomas began working with the Co-operators in September 2020. He is a fresh face to the industry and proud to be a member of our team. He enjoys making those connections with clients to help solve your problems. Thomas is one of our trusted ICBC advisors, and is also able to help you with your recreational vehicle needs. When his nose isn’t in a book increasing his knowledge of the industry, you’ll probably find him playing Magic.

Hayley Peerless, Associate Insurance Advisor

Hayley received her General License in 2020 and was recently welcomed onto or team as an Associate Insurance Advisor. Hayley strives to build a rapport with every client to ensure all their needs are met & enjoys the constant learning that comes along with the industry. Primarily focusing on ICBC Auto transactions, she will soon be adding Travel & Habitational insurance to her portfolio. When not serving in one of our three offices, Hayley can be found exploring the endless mountainous terrain BC has to offer or casting a line into one of the many lakes scattered throughout the Thompson-Okanagan. Hayley is a kind and driven individual who prides herself in taking the time to assess your needs and how to best meet them, to ensure you always leave our office with a smile.

Kendall-Leigh, Associate Insurance Advisor

Kendall-Leigh entered the insurance industry in 2014 originally in the South Okanagan. In 2020, Kendall-Leigh came off a two year maternity and joined the Co-operators team in Kelowna and is loving every minute of work and mom life.

Kendall-Leigh is very friendly, outgoing, and personable. She strives to make a difference in how you receive your insurance needs. She specializes in ICBC, Recreational Vehicles, Classic Vehicles, Marine, and Travel. Kendall-Leigh is an advocate in creating and building relationships with her clients to ensure all their insurance needs are met.

Kendall-Leigh is very dedicated to her work and looks forward to helping you with all of your insurance needs.

Chris Hunter , Administrative Associate

Chris is new to the Solve Insurance team and brings a diverse array of experience with him. His previous work in the radio industry and journalism offer a unique set of skills in helping clients meet their needs.